Shipping and Delivery
Shipping Policy
Orders will be shipped Mondays thru Fridays excluding holidays. Please allow about 24-48 hours for processing time. All domestic orders will be shipped via USPS. For international orders other couriers may be used. Please use both lines provided for shipping address in Puerto Rico.
Tracking Your Order
A shipping confirmation will be sent by email once your order is dispatched. Please verify your spam folder. The tracking number will be included and a link to track the package.
Incorrect Shipping Information
Whiteberry Fitness Fashion is not responsible if a package is not deliverable due to the missing, incomplete, or incorrect destination information. Please make sure to enter the correct shipping details when at checkout. If you realize you have made an error, e-mail us as soon as possible explaining the error. However please understand that if the package has already been shipped we are unable to alter the destination address. Client will be responsible for paying the redelivery costs.
Delivered But Not Delivered
If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact the shipping carrier for more information. We are not responsible for packages that are delivered but not received.
Refused or Missed Deliveries
Please don’t refuse or miss a delivery. For re-deliveries, client is responsible for shipping fees. Refused or missed deliveries won't be able to get a store credit.
Duties & Taxes
Whiteberry Fitness Fashion is not responsible and has no control over custom inspections. Any customs import duties, taxes, fees or any other charges are the customers responsibility. Customs policies vary between countries, please contact your local customs office for further information.
Orders will be shipped Mondays thru Fridays excluding holidays. Please allow about 24-48 hours for processing time. All domestic orders will be shipped via USPS. For international orders other couriers may be used. Please use both lines provided for shipping address in Puerto Rico.
Tracking Your Order
A shipping confirmation will be sent by email once your order is dispatched. Please verify your spam folder. The tracking number will be included and a link to track the package.
Incorrect Shipping Information
Whiteberry Fitness Fashion is not responsible if a package is not deliverable due to the missing, incomplete, or incorrect destination information. Please make sure to enter the correct shipping details when at checkout. If you realize you have made an error, e-mail us as soon as possible explaining the error. However please understand that if the package has already been shipped we are unable to alter the destination address. Client will be responsible for paying the redelivery costs.
Delivered But Not Delivered
If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact the shipping carrier for more information. We are not responsible for packages that are delivered but not received.
Refused or Missed Deliveries
Please don’t refuse or miss a delivery. For re-deliveries, client is responsible for shipping fees. Refused or missed deliveries won't be able to get a store credit.
Duties & Taxes
Whiteberry Fitness Fashion is not responsible and has no control over custom inspections. Any customs import duties, taxes, fees or any other charges are the customers responsibility. Customs policies vary between countries, please contact your local customs office for further information.